Delivery and Returns


Delivery
Great news! We’re offering contact-free delivery, straight to your door in 7 days. However, returns may take a tad longer. It’s down to the extra measures we need to take to keep our teams safe. So please expect up to 21 days.


Our deliveries
We love working with our couriers at Hermes, and they’re doing a great job to keep ahead of the covid guidelines.

They’re now making contact-free deliveries to your door. So, your courier will ring your bell, leave your parcel on the doorstep, walk back 2 metres and wait for you to answer.


Safe collections
Hermes have got this down to a tee. They’re limiting any contact, so if you leave your parcel in a designated place, like a porch or a shed, they can collect it safely.

If you don’t have a safe place, please let us know. We’ll arrange a pick up once Hermes start collecting from your front door again.


Delivery

Takes between 2 to 5 days to arrive

Happy shopping!

Returns
If you don’t love your order, it’s ok. Returning it is a breeze. Just choose one of the options below.

Drop your parcel off at your local branch.

First fill in the returns form and pop it in your parcel. If you can use our original packaging even better. Then add our address, which is Damart, Returns Department, Station Road, Steeton, Keighley, BD20 6RA. Don’t forget to ask for ‘proof of postage’ which you should hang on to until you’ve got your refund. Returns aren’t free. You’ll need to pay for it at the desk.

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