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Delivery methods
Damart deliver direct to your door

We aim to deliver your parcel within 7 days of receiving your order, but it's usually much quicker! We can deliver to the UK, the Channel Islands and the Isle of Man.

Standard Delivery

Unlike many other home shopping companies, our delivery charge is always the same, only £2.99 for each order you place. This applies whether you order by telephone, post or online, and whether you order 1 or 21 items! Even if it's a heavy parcel, you won't be asked to pay a penny more.

We care about who knocks on your door with a Damart delivery parcel. Not only have we tried to make sure that your delivery will be from a polite professional, they will be equally friendly to the environment. We are proud to partner with delivery companies who are pioneering fuel-saving technology to halve their carbon footprint by 2020 as part of their ongoing efficiency initiatives.

Express Delivery

Express delivery costs just £3.00 in addition to your standard delivery charge and will ensure delivery within 2-3 working days, no matter how many items you order.

Is my order eligible for Express delivery?

  • Your postcode needs to be available for express delivery via Hermes
  • Express delivery is available to existing customers paying by personal account, credit or debit card. But not for new customers paying by personal account as we would not have time to credit check the new account.
  • All the order must be in stock otherwise, it will be unavailable to send.

We understand that you may occasionally need to return an item. To do this simply we recommend:

Return your items at the Post Office

  • complete the returns form in your parcel and address the returns parcel to: Damart, Returns Department, Station Road, Steeton, Keighley, BD20 6RA
  • secure the item in its original packaging where possible.
  • take the item to your nearest Post Office and ask for 'proof of postage' (please keep this safe until your refund has been issued). Returning an item is at your own cost.

Return your items with

  • You can drop off your Damart return parcel at one of the authorised Parcel Shops, operated by myHermes or schedule a myHermes courier collection, who will then return it to us from £2.95. Remote area postcodes IM, HS and ZE will be charged £4.95.
  • Here's a quick video to help guide you through the myHermes returns process:

  • To arrange to drop off your parcel at a my Hermes ParcelShop or arrange a collection, simply click on the button below and follow the step by step myHermes guide to returning your item.
  • To qualify for a full refund of the postage and packing charges you must have notified us of your wish to cancel within 8 working days (Monday to Saturday) and returned the full order, including any free gift to us.

Any monies paid for complete orders returned will be refunded within 30 days of cancellation. If you happen to receive a statement shortly after you have returned the item, don't worry if it doesn't show yet. It will show on your next statement.

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Would you like to ask us a question?
Contact us by email:
Contact us by email:
Or Phone our UK friendly call centre:
Or Phone our UK friendly call centre:
0871 423 0000Δ
8am - 8pm 7 Days a week. Δ Calls Cost 10p per minute plus network extras
Damart's range includes: Thermal Clothing, Ladieswear, Menswear, Household, Footwear. Plus our innovation ranges of : Thermolactyl, Lineastyl, Amortyl, Perfect Fit.