Orders are usually delivered within 7 working days via Royal Mail or our courier service. If you have still not received your order after this time please contact us using the form below or by calling 0871 423 0000 quoting your order reference and/ or customer number.
It’s easy to keep your personal details up to date. Simply log into My Account and select ‘Change my Personal Details’ or ‘Change my Password’. You will then receive an email to your registered email address to confirm the changes.
Creating an online account with Damart helps you to complete your order and gives you access to you wishlist and online statements. Just click on My Account in the top right of the home page to log in
- If you have already created an account on the site, you can enter either your e-mail address or customer number together with your password to log into My Account
- If you haven’t set up an online account, it only takes a minute :
1 ) Create an account using your customer number and by creating a password
2 ) Create an account with your email address and by creating a password
It’s easy to organise a return. Simply send us a message using the form below or call 0871 423 0000 quoting your customer number and providing as much information as possible about the item(s) you want to return.
If you’ve never ordered online with us before, please
click here to view our Help pages which will show you the different ways to place your first online order.
Whether paying for your order by credit/ debit card, or making payments to your Damart Personal Account, all transactions are encrypted with 128-bit SSL protocol (Secure Socket Layer). This data is therefore not visible to other people. This information will be requested each time you place an order as we don’t save any of the details on our site. To further protect your credit/ debit card details Damart participates in the Verified by Visa and MasterCard SecureCode© programs. If your credit/debit card is eligible for or enrolled in one of these programs, when you submit your order you may see a screen from your credit card’s bank, prompting you to provide your password or enroll in the Verified by Visa and MasterCard SecureCode program.