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Terms & Conditions

Terms of Sale

- Applicable Law
- Acceptance of your order
- Cancellations
- Damart Personal Account Terms and Conditions
- Grand Prize Draw Rules
- £1,000 Pocket The Cheque Prize Draw Rules
- 100 x £50 Prize Draw Rules 2014
- £100 Recommend a Friend rules
- iPAD Mini 2014 Prize Draw
- Social Media Competitions
- The Art of Feeling Good - "Once in a Lifetime Experience"
- Disputes & Complaints


 

Terms of Use

- Accuracy of Information
- Copyright
- External Links
- Linking to Us

Privacy Policy

- Data Protection
- Use of your Email Address
- Cookies

See also

- Payment Methods
- Delivery & Returns

Terms of Sale

Applicable Law
The present General Terms of Sale are subject to The Consumer Protection (Distance Selling) Regulations 2000

We accept orders on this website from the UK only. For other countries, please visit www.damartex.com. You must be 18 or over. Top^

 

Acceptance of Your Order
When you have submitted your online order, and providing you have given us a valid email address, you will receive a confirmation email to acknowledge receipt of your order. Our acceptance of your order, and the conclusion of the contract will only occur when we despatch your goods. We will not be held responsible for delays to your delivery that are out of our control, although we will do our utmost to liaise with any 3rd party carriers to resolve any issues as soon as is possible. Our updated terms & conditions of sale are always available on our website. The details about your recent orders can be found when you log in to My Account.Top^


Cancellations
You can cancel any items ordered within 14 days from the day you receive your goods. If you wish to exercise you statutory right to cancel, you must notify us in writing with the statutory period. If you cancel with the statutory period you may claim a refund of any sum you have paid for the goods, less any charges we may make for collecting the goods if you do not return them at your own cost. You should return goods to us in their original packaging, wherever possible, as soon as possible after informing us of your wish to cancel. To qualify for a refund of the standard postage and packing charge you must return the full order including free gift(s) to us within 14 days. Any additional delivery charges, for example Express Delivery, will not be refunded.Top^


Damart Personal Account Terms and Conditions
Terms & Conditions of this Agreement

The Damart Personal Account allows you to purchase items from Damart on credit, up to your credit limit as advised by us and after four weeks approval pay for them in instalments every four weeks.

Before we can enter into a regulated agreement with you, we must provide you with some important information known as 'adequate explanations'.

Each four week period you will be required to pay off a minimum amount (which will be 1/20 of the value of the goods you have bought subject to a £5 minimum). You are charged interest on the amount you owe at each statement date.

 

The sooner you are able to pay off your balance, the less interest you will have to pay. If you only pay off the minimum payment each statement your purchases will cost you more; for example, if you buy goods worth £400 and pay off the minimum every four weeks you will repay a total of £504.50 over the 20 four week periods.

Missing payments can make it more difficult for you to obtain credit in future and may result in legal proceedings.

In addition, If you don't make a payment by the due date shown on your statment or if you pay less then minimum amount requested you may have to pay a default charge of £12. Damart may also charge you for any fees it occurs in order to recover payments from you, including, but not limited to fees for tracing you, returned payments, debt collection, legal costs or court action.

You have the right to withdraw from the agreement before the end of 14 days beginning with the day after you receive a copy of the final agreement. You can exercise this right by contacting us as set out above. If you withdraw you must pay for the value of the goods you have had within 30 days.

You may close your Damart Personal Account at any time by giving notice in writing and paying off any sums that are outstanding on your account.

Please contact us on 0871 423 0000 if you have any questions or would like further information or clarification about our agreements.

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PRE-CONTRACT CREDIT INFORMATION
(Standard European Consumer Credit Information - SECCI)

1. Contact details

Creditor
Address
Telephone number
Website

Damartex UK Limited trading as “Damart”
Bowling Green Mills, Lime Street, Bingley, West Yorkshire, BD97 1AD. 
0871 423 0000
www.damart.co.uk


2.
Key features of the credit product

The type of credit

Running account (retail)

The total amount of credit
This means the credit limit.

We will advise you of your credit limit, as varied at our discretion form time to time in writing. 

How and when credit would be provided.

Credit will be provided on a running account basis when goods are ordered and not paid for within 28 days.

The duration of the credit agreement.

The agreement has no fixed duration.

Repayments.

Each month you must repay the minimum payment shown on your statement (1/20th of your outstanding balance or £5.00, whichever is the greater amount) within 14 days.

The total amount you will have to pay
This means the amount you have borrowed plus interest and any costs.

The total amount payable is the sum of the amount borrowed plus the total charge for credit. The total charge for credit comprises interest only (also referred to as the 'service charge') charged at 2.5% of the balance outstanding each month or 50 pence, whichever is the greater. Based on an example of taking credit of £400 and paying the minimum equal repayments for the term, the total charge for credit is £104.50 and the total repayable £504.50.


3.
Costs of the credit


The rates of interest which apply to the credit.

The rate of interest (also called the 'service charge') is 2.5% of the account balance outstanding each month subject to a minimum charge of 50 pence per outstanding balance.

Annual Percentage Rate of Charge (APR). This is the total cost expressed as an annual percentage of the total amount of credit. The APR is there to help you compare different offers.

The APR is 34.2% (variable)

Related Costs

 

Charges for using a specific payment method

If you choose to make repayments to your account at the Post Office or via Santander their standard fees will be payable. 

Costs in the case of late payments

We reserve the right to charge you a £12 administration charge in respect of each missed payment or incomplete payment due and any fees we incur in the instruction or involvement of third parties for: tracing you, returned payments, debt collection or court action.

Consequences of missing payments

Missing payments could have severe consequences including legal proceedings and make obtaining credit in the future more difficult for you.


4. Other important legal aspects

Right of withdrawal

You have the right to withdraw from this Loan Agreement before the end of 14 days beginning on the day after the day on which the agreement is made, or if information is provided after the agreement is made, the day on which you receive a copy of the executed agreement under sections 61A or 63 of the Consumer Credit Act 1974, the day on which you receive the information required in section 61A(3) of that Act or the day on which you are notified of the credit limit, the first time it is provided, whichever is the latest.

Early Repayment

You have the right to repay early in full or in part.

Consultation with a Credit Reference Agency

If we decide not to proceed with your credit application on the basis of information from a credit reference agency, when informing you of the decision, we will inform you that it has been reached on the basis of information from a credit reference agency and the particulars of that agency.

Right to a draft credit agreement

You have the right, upon request, to obtain a copy of the draft credit agreement free of charge, unless we are unwilling at the time of the request to proceed to the conclusion of the credit agreement.


5. Additional information in the case of distance marketing of financial services

(a) concerning the creditor

 

Registration number

Damart is a trading name of Damartex UK Limited which is licensed by the Office of Fair Trading to provide Consumer Credit under this name pursuant to licence number 0264768.

The supervisory authority

The Office of Fair Trading, Fleetbank House, 2-6 Salisbury Square, London EC4Y 8JX is the supervisory authority under the Consumer Credit Act 1974.

(b) concerning the credit agreement

 

The law taken by the creditor as a basis for the establishment of relations with you before the conclusion of the credit agreement

English Law.

The law applicable to the credit agreement and/or the competent court

The laws of England and Wales govern the credit agreement.

Language to be used in connection with your agreement

The contractual terms and conditions, and prior information are in English. The Creditor undertakes with the Debtor's agreement, to communicate with the Debtor in English for the duration of the Credit Agreement.

(c) Concerning redress

 

Access to out-of-court complaint and redress mechanism

You have the right to complaint to the Financial Ombudsman Scheme in respect of the Loan Agreement or any issues relating to the provision of credit. Write to: Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR or telephone 0845 080 1800.


TERMS & CONDITIONS OF THIS AGREEMENT


1. BY ENTERING IN TO THIS LOAN AGREEMENT WITH DAMART YOU AGREE THAT:
1.1 You accept these Terms and Conditions.
1.2 You have been provided with a full copy of this agreement for consideration before signing.
1.3 You are over 18 years of age.
1.4 The details you have given are true and complete.
1.5 You will inform us as soon as possible of any change in your name and home address.
1.6 Your signature to this agreement acknowledges receipt of a true copy.
1.7 All sums owed under the agreement shall become due and payable immediately if:
1.7.1 We believe you have provided us with any false information when you entered into this agreement.
1.7.2 A statutory demand is served on you, or any other steps are taken by you or any other person, to make you bankrupt.
1.7.3 You commit an act of bankruptcy (e.g. failing to pay a debt pursuant to a court order).

2. HOW YOUR ACCOUNT WORKS
2.1 Once you have opened your Damart Personal Account and signed the credit agreement, you can use your account to order at any time and spread your payments for up to 20 months. Here’s how it works:
2.1.1 Complete your Order Form and tick the Personal Account box. If ordering by phone, call 0871 423 0000 and tell our friendly orderline operator it’s a Personal Account order or visit us 24 hours a day, everyday to place your order at www.damart.co.uk. Calls cost only 10p per minute from BT landlines but may vary depending on your phone company or if using a mobile.
2.1.2 Full payment details are shown on every Damart order form, including postage and packing charges.
2.1.3 We normally send you a statement every 4 weeks showing your orders, balances, payments and payment due date.
2.1.4 You can then choose to pay in full or by regular 4 weekly instalments. You can pay by debit or credit card, cheque or postal order. Alternatively, you can pay by cash at the Post Office or via Santander (fee will be payable).
2.1.5 The minimum payment is 1/20th of the cash price of goods bought or £5, (whichever is greater) plus service charge.
2.1.6 After your first statement the service charge of 2.5 pence in the £ is added to the balance outstanding when your statement is produced (representative APR 34.2% variable).
2.1.7 For each statement after the first, the minimum service charge on an outstanding balance will be no less than 50 pence per statement.
2.1.8 We reserve the right to vary the duration, service charge and the minimum payment. Should this be necessary we will give you at least 28 days notice.
2.1.9 To calculate your approximate repayment, simply divide the cash price of any item by 20, e.g. Goods costing £100 could be paid for in 20 instalments of £5 plus service charges. If you repay more than the minimum payment the service charge will be reduced accordingly. (Written quotations are available on request.)

3. DEFAULT CHARGES
3.1 Should you fail to make a payment or pay less than the minimum amount due, we reserve the right to make a reasonable administration charge to cover our costs of your default, including, but not limited to, pursuing the arrears.
3.2 This charge is currently £12 in respect of each missed or incomplete payment.
3.3 We also reserve the right to pass on any fees we incur in the instruction or involvement of third parties for: tracing you, returned payments, debt collection or court action.

4. YOUR RIGHT TO WITHRDRAW
4.1 You have a right to withdraw this credit agreement within 14 days commencing on the day after the agreement comes into force. If you wish to cancel the credit agreement you can do so by sending a notice, in writing, to: Damart, Bowling Green Mills, Lime Street, Bingley, West Yorkshire BD97 1AD.
4.2 If you decide to cancel the credit agreement you will have to repay to us immediately, and in any event within a period not exceeding 30 days from the day when you exercise your right to cancel, the money you borrowed up to the date you cancel the agreement or return the goods.

5. CUSTOMER SERVICE AND COMPLAINTS PROCEDURE
5.1 Damart is committed to delivering the highest possible standards of service. If you have an issue relating to the operation of your Damart Personal Account please communicate with our Credit Manager (preferably in writing) who will ensure that your issue is dealt with in line with our Complaints Handling Procedure.
5.2 We will:
5.2.1 Give your complaint immediate attention.
5.2.2 Do our very best to resolve your complaint as soon as possible.
5.2.3 Inform you of the person who is dealing with your complaint.
5.2.4 Send you our full response within eight weeks of receiving your complaint.
5.3 If you are not satisfied with our suggested resolution, or if eight weeks have passed since you first brought your complaint to our attention, you have the right to refer your complaint to the Financial Ombudsman Service. If you want the Financial Ombudsman Service to look into your complaint, you must contact them within six months of the date of any final response issued. You can write to them at: The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR.
5.4 Alternatively you can phone 0845 080 1800. Further helpful information can be obtained from visiting the Financial Ombudsman Service website at www.financial-ombudsman.org.uk

6. DATA PROTECTION
6.1 The personal information we collect about you is used by us to verify your identity, undertake credit assessments to inform our lending decisions, manage your account and to make collections; it is also used to contact you for marketing purposes:
6.2 We may share information about you and the conduct of your account with credit reference agencies (see 6.3 below), with other lenders and with fraud prevention agencies. We may also share your information with relevant third parties including businesses within the same group as Damart and any other third parties who offer products or services in which we think you may be interested. If you do not wish us to pass your information on to third parties you may opt out at the time of placing your first order on our website or contact us at any time and instruct us not to do so, either by writing to us at Damart, Bowling Green Mills, Lime Street, Bingley, West Yorkshire BD97 1AD or via the contact us page here
6.3 We may use credit reference agencies to help us make lending decisions. We may also disclose to credit reference agencies the details of your agreement, payments made and any default, suspicion of fraud or failure to maintain the terms of the agreement. For full written details of how your data may be used by credit reference agencies, please contact the agencies below (they may charge you
a small statutory fee):
6.3.1 Call Credit, Consumer Services Team, PO Box 491, Leeds LS3 1WZ, or call 0870 060 1414, or visit www.callcredit.co.uk
6.3.2 Equifax Plc, Credit File Advice Centre, PO Box 3001, Bradford BD1 5US, or call 0870 010 0583 or visit www.myequifax.co.uk.
6.3.3 Experian, Consumer Help Service, PO Box 8000, Nottingham NG80 7WF, or call 0870 241 6212, or visit www.experian.co.uk.
6.4 We will disclose your personal data when legally required to do so, for example at the request of government authorities conducting an investigation; we also use it to verify or enforce compliance with our policies, for example governing our web site and applicable laws or to protect against misuse or unauthorised use of our web site.
6.5 If we transfer, change or assign this agreement to a third party or if we use a third party to manage any aspect of this agreement, we will pass your information to them. Your data may be used for other purposes for which you give your specific permission.
6.6 Your data remains on file for 6 years after our files with your information are closed, whether settled by you or in default.

7. GENERAL
7.1 We may transfer all or any of our rights under this agreement.
7.2 This agreement is governed by English Law. This agreement is in English and all communications regarding it shall be conducted in English.
7.3 Damart is a trading name of Damartex UK Limited which is licensed by the OFT to provide Consumer Credit under this name pursuant to licence number 264768.
7.4 Damart is a responsible lender and will monitor your individual payment performance on an ongoing basis. If we consider that you are experiencing repayment problems such that it would be irresponsible to offer you further credit we may decline to do so.
7.5 We reserve the right to refuse or restrict credit orders. Top^

Grand Prize Draw Rules 2014
Please note, only prize draw entries with an order will be accepted – see below for full terms and conditions. *GRAND PRIZE DRAW RULES 2014: This is the Damartex UK Limited Grand Prize Draw 2014 and the prize offered is common to other similar promotions offered by this company and others within Damartex UK Limited's group during the same period of validity. All those placing an order for goods from a qualifying promotion are eligible to be entered into the prize draw. Entries into the Grand Prize Draw can be made between 1st January 2014 and 31st December 2014 by any of the following methods: 1) Post – Simply choose your preferred payment option on your promotional order form or otherwise provide the relevant Privilege Code clearly identifi ed on the promotional order form in writing and return it to our full postal address shown below. Damartex UK Limited accepts no responsibility for entries lost or damaged in the post. Proof of posting will not be accepted as proof of receipt. 2) Telephone – Quote the relevant Privilege Code clearly identifi ed on the promotional order form when contacting the Customer Services Team. 3) Internet – Quote the relevant Privilege Code when ordering on our website. All entries must be received and validated by the closing date of 31st December 2014. The Draw consists of one prize of £50,000 in cash (or alternatively the winner may choose goods selected by Damartex UK Limited to the value of £50,000, or a mixture of cash and goods selected by Damartex UK Limited to a combined value of £50,000) to be awarded to the fi rst name drawn at random. The Prize Draw Winner will be notifi ed within 30 days of the closing date. The name and home town of the Prize Draw Winner will be available on request by sending a stamped addressed envelope to Prize Draw Winners, Damartex UK Limited, Bowling Green Mills, Lime Street, Bingley, West Yorkshire, BD97 1AD. Damartex UK Limited may invite the Prize Draw Winner to feature in publicity, subsequent promotions and advertising material. Damartex UK Limited may not publish any details of the Prize Draw Winner without the prior written consent of that person, save as required by law. All entrants must be residents of the United Kingdom and must be aged 18 or over. Persons involved in the promotion and execution of the Draw, employees of Damartex UK Limited, their agents and their relatives are not eligible to enter the Grand Prize Draw. Prizes are not transferable. No correspondence will be entered into concerning the Draw. The promoter is Damartex UK Limited, Bowling Green Mills, Lime Street, Bingley, West Yorkshire, BD97 1AD. Top^


£1,000 Pocket The Cheque Prize Draw Rules
Please note, only prize draw entries with an order will be accepted – see below for full terms and conditions. *£1,000 POCKET THE CHEQUE PRIZE DRAW RULES 2014: This is the Damartex UK Limited Pocket The Cheque Prize Draw 2014 and the prizes offered are common to other similar promotions offered by this company and others within Damartex UK Limited's group during the same period of validity. All those placing an order for goods from a qualifying promotion are eligible to be entered into the prize draw. Entries into the Prize Draw can be made between 1st January 2014 and 31st December 2014 by any of the following methods: 1) Post – Simply choose your preferred payment option on your promotional order form or otherwise provide the relevant Privilege Code clearly identifi ed on the promotional order form in writing and return it to our full postal address shown below. Damartex UK Limited accepts no responsibility for entries lost or damaged in the post. Proof of posting will not be accepted as proof of receipt. 2) Telephone – Quote the relevant Privilege Code clearly identifi ed on the promotional order form when contacting the Customer Services Team. 3) Internet – Quote the relevant Privilege Code when ordering on our website. All entries must be received and validated by the closing date of 31st December 2014. The Draw consists of fi ve prizes of £1,000 cash (payable by cheque) to be awarded to the fi rst fi ve names drawn at random. There is no choice of prizes and no alternatives. The Prize Draw Winner will be notifi ed within 30 days of the closing date. The name and home town of the Prize Draw Winner will be available on request by sending a stamped addressed envelope to Prize Draw Winners, Damartex UK Limited, Bowling Green Mills, Lime Street, Bingley, West Yorkshire, BD97 1AD. Damartex UK Limited may invite the Prize Draw Winner to feature in publicity, subsequent promotions and advertising material. Damartex UK Limited may not publish any details of the Prize Draw Winner without the prior written consent of that person, save as required by law. All entrants must be residents of the United Kingdom and must be aged 18 or over. Persons involved in the promotion and execution of the Draw, employees of Damartex UK Limited, their agents and their relatives are not eligible to enter the Prize Draw. Prizes are not transferable. No correspondence will be entered into concerning the Draw. The promoter is Damartex UK Limited, Bowling Green Mills, Lime Street, Bingley, West Yorkshire, BD97 1AD. Top^


100 x £50 Prize Draw Rules 2014
Please note, only prize draw entries with an order will be accepted – see below for full terms and conditions. *100 CUSTOMERS CASH BONUS PRIZE DRAW: This is the Damartex UK Limited 100 Customers Cash Bonus Prize Draw 2014 and the prizes offered are common to other similar promotions offered by this company and others within Damartex UK Limited's group during the same period of validity. All those placing an order for goods from a qualifying promotion are eligible to be entered into the prize draw. Entries into the Prize Draw can be made between 1st January 2014 and 31st December 2014 by any of the following methods: 1) Post – Simply choose your preferred payment option on your promotional order form or otherwise provide the relevant Privilege Code clearly identifi ed on the promotional order form in writing and return it to our full postal address shown below. Damartex UK Limited accepts no responsibility for entries lost or damaged in the post. Proof of posting will not be accepted as proof of receipt. 2) Telephone – Quote the relevant Privilege Code clearly identifi ed on the promotional order form when contacting the Customer Services Team. 3) Internet – Quote the relevant Privilege Code when ordering on our website. All entries must be received and validated by the closing date of 31st December 2014. The Draw consists of 100 prizes of £50 cash to be awarded to the fi rst 100 names drawn at random. There is no choice of prizes and no alternatives. The Prize Draw Winners will be notifi ed within 30 days of the closing date. The name and home town of the Prize Draw Winner will be available on request by sending a stamped addressed envelope to Prize Draw Winners, Damartex UK Limited, Bowling Green Mills, Lime Street, Bingley, West Yorkshire, BD97 1AD. Damartex UK Limited may invite the Prize Draw Winner to feature in publicity, subsequent promotions and advertising material. Damartex UK Limited may not publish any details of the Prize Draw Winner without the prior written consent of that person, save as required by law. All entrants must be residents of the United Kingdom and must be aged 18 or over. Persons involved in the promotion and execution of the Draw, employees of Damartex UK Limited, their agents and their relatives are not eligible to enter the Prize Draw. Prizes are not transferable. No correspondence will be entered into concerning the Draw. The promoter is Damartex UK Limited, Bowling Green Mills, Lime Street, Bingley, West Yorkshire, BD97 1AD. Top^


£100 Recommend a Friend rules
Please note, only prize draw entries with an order will be accepted – see below for full terms and conditions. *RECOMMEND A FRIEND PRIZE DRAW RULES 2014: This is the Damartex UK Limited Group 'Recommend a Friend' (RaF) Prize Draw 2014 and the prizes offered are common to other similar promotions offered by this Company and others within the Damartex UK Limited Group during the same period of validity. Entry into the RaF Prize Draw is not conditional upon the purchase of goods. Entries into the RaF Prize Draw can be made between 1st July 2014 and 31st December 2014 by the following method: Post – Simply complete your own and your friend's details (having obtained their prior permission) on your Promotional Reply Envelope and return it to the address thereon. Written entries must be on an original Promotional Reply Envelope as photocopies will not be accepted. Damartex UK Limited accepts no responsibility for entries lost or damaged in the post. Proof of posting will not be accepted as proof of receipt. All entries must be received and validated by the closing date of 31st December 2014. The Draw consists of two prizes of £100 cash to be awarded to the recommender and recommended friend of the same recommender who is the fi rst name drawn at random. The Prize Draw Winners will be notifi ed approximately 30 days after the closing date. The name and home town of the Prize Draw Winners will be available on request by sending a stamped addressed envelope to the promoter. Damartex UK Limited may invite the Prize Draw Winner to feature in publicity, subsequent promotions and advertising material. Damartex UK Limited may not publicise any details of the Prize Draw Winner without the prior written consent of that person, save as required by law. All entrants must be residents of the United Kingdom and must be aged 18 or over. Persons involved in the promotion and execution of the Draw, employees of Damartex UK Limited, their agents and their relatives are not eligible to enter the RaF Prize Draw. Prizes are not transferable. No correspondence will be entered into concerning the Draw. The promoter is Damartex UK Limited, Bowling Green Mills, Lime Street, Bingley, West Yorkshire, BD97 1AD. Top^


iPAD Mini 2014 Prize Draw:
This is the Damartex UK Limited iPad Mini 2014 Prize Draw. All those placing an order for goods from a qualifying promotion will be entered into the prize draw. Entries into the iPad Mini Draw can only be made between 1st May 2014 and 30th June 2014 by ordering on our website using the privilege code 99 BD4-CBF. All entries must be received and validated by the closing date of 30th June 2014. The Draw consists of one prize of a 16gb iPad mini to be awarded to the first name drawn at random. The Prize Draw Winner will be notified within 30 days of the closing date. The name and home town of the Prize Draw Winner will be available on request by sending a stamped addressed envelope to Prize Draw Winners, Damartex UK Limited, Bowling Green Mills, Lime Street, Bingley, West Yorkshire, BD97 1AD. Damartex UK Limited may invite the Prize Draw Winner to feature in publicity, subsequent promotions and advertising material. Damartex UK Limited may not publish any details of the Prize Draw Winner without the prior written consent of that person, save as required by law. All entrants must be residents of the United Kingdom and must be aged 18 or over. Persons involved in the promotion and execution of the Draw, employees of Damartex UK Limited, their agents and their relatives are not eligible to enter the iPad Mini 2014 Prize Draw. The prize Is not transferable. No correspondence will be entered into concerning the Draw. The promoter is Damartex UK Limited, Bowling Green Mills, Lime Street, Bingley, West Yorkshire, BD97 1AD. Top^




Social Media Competitions
Please read the following terms and conditions to enter our social media competitions:

  • The competition is open to any UK resident.
  • Entry into the competition will be deemed as acceptance of the terms and conditions.
  • Entrants must be 18 years of age and above
  • Winners will be chosen at random. Damart reserves the right to exclude entries or remove inappropriate or fraudulent entries.
  • Entries made after the closing dates will not be counted.
  • The judge's decision is final.
  • There is no cash alternative for the prize.
  • This competition is in no way sponsored, endorsed or administered by or associated with, Facebook or Twitter
  • In the event of the prize featured in the competition becoming unavailable, a similar alternative will be offered
  • The winner(s) agree(s) to the use of their name, photograph, relevant testimonial and disclosure of county of residence and will co-operate with any other reasonable requests by Damart relating to any post-winning publicity.

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TERMS AND CONDITIONS OF ENTRY TO "The Art of Feeling Good" Competition

Who can enter?
The Prize Draw is open to UK residents aged 18 years or over excluding employees of Damartex UK Limited ("Damart" or the "Promoter"), their immediate families, and anyone else connected with the administration of the Prize Draw.

How to enter

You will need access to the internet to participate in this Prize Draw. There are two ways to enter this Prize Draw:

1) Facebook entrants must 'like' Damart and then click 'like to enter' on Damart's Facebook page and complete the submission page; or

2) Via the competition page on Damart's UK website (www.damart.co.uk)

You will need to make a submission of no longer than 150 words explaining how you have improved or adopted a healthier lifestyle and the positive impact this has had on your day to day life.

In order to qualify you will need to submit your name and email address.

By entering this promotion, you consent to the details that you provide being added to Damart's promotional email database so that we may contact you from time to time in relation to our products and services. Your details will not be shared with any third parties other than those involved in the administration of the draw. For full details of how Damart may use your information, and how to withdraw your consent to receive promotional emails from Damart, please see our Privacy Policy.

You are only allowed to enter the prize draw once, and you can only enter on behalf of yourself, not another person.

Opening/closing date & time

Entries to the promotion can be submitted from midday on Monday 13th October 2014 until midday on Friday 7th November 2014 when the entry period closes (the Closing Date).

Any entry submitted after this time will not be included in the promotion.

The Prize Draw

Damart and its agents will draw five submissions at random (Nominations/Nominees) and publish these on Damart's Facebook page (www.facebook.com/damartuk) at approximately midday on Thursday 13th November 2014 (subject to the consent of the relevant entrant).

Facebook followers of Damart will be able to vote for Nominations by clicking 'like' on their chosen Nomination on Damart's Facebook page. Voting is available until midday on Monday 17th of November 2014.

Nominations will be screened by Damart's agency for decency, fairness and authenticity prior to publication.

After the Closing Date the three Nominations who have received the most votes (Winners) will be contacted in the order that they have been ranked by number of votes (First Winner, Second Winner, Third Winner).

If the Winners cannot be contacted by Thursday 20th November the prize will be passed to the next drawn entry. The Winners will be announced on Facebook after they have accepted their prizes.

Those two Nominees who are not Winners will be considered Runners Up.

Prizes

The First Winner will win the main prize, which is a 3-night break courtesy of Warner Leisure Hotels (Main Prize), along with a companion. The Main Prize must be booked and completed before the 20th December 2014. The Main Prize cannot be used in conjunction with any other offer. Breaks will be subject to availability. The Main Prize does not include travel expenses, room extras or insurance.

The Main Prize includes:

  • En-suite accommodation
  • Breakfast each morning
  • 3-course meal on each evening.
  • A digital camera


The First Winner will also have full choice of one of the below 12 Experiences, subject to availability and will also win Damart vouchers worth £200.

Second and Third Winners

Second and Third Winners will also win the Main Prize, details of which are set out above.

Second and Third Winners will have a choice of Experiences from the list below, subject to the following condition:

The Second and Third Winners will give three choices of Experience from the 12 Experiences in order of priority and the Damart Agency will allocate an Experience to each of the Second and Third Winners based on availability and priority.

Runners Up

Runners Up will receive a £60 Damart voucher.

Experiences

Subject to the above terms, Winners can chose from one of the below 12 Experiences. Winners will be able to invite another person to accompany them, unless otherwise stated.

Unless otherwise stated Experiences should be taken before 30 June 2015

1. Dinner at Heston Blumenthal's chef's table. The chef's table at Dinner by Heston Blumenthal really is the ultimate culinary experience. Situated in the sumptuous Mandarin Oriental Hyde Park in London, this amazing restaurant was named to reflect the history of British gastronomy, and the quirky and ever-changing meal of 'dinner'. Seated at the chef's table, you and your guests will have a front-row seat opposite the custom-built show kitchen, so you can see the skill and passion that goes into your delicious 8 course tasting menu. Find out more >

or

2. Helicopter ride over the Thames and Medway Estuary. This stunning ride will take you over the picturesque countryside scenery of Surrey and Kent, taking in the contrasts with the ports and industrial areas at the mouth of the Thames. The thrill of a helicopter ride offers an unrivalled view of the Thames estuary landscape, flying over sites such as Cliffe Fort, Canvey Island, and Southend Pier. This will be an unforgettable 60 minutes! Find out more >

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3. Five course lunch aboard the Belmond British Pullman for two. Relive the golden age of luxurious train travel on board the Belmond British Pullman. Enjoy a true first class experience during an unforgettable trip around the picturesque English countryside, with your every whim catered for by the train's attentive stewards. They will also be serving up a delicious gourmet five course lunch accompanied by the best champagne and wine. Available to 31 January 2015. Find out more >

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4. Record a track and make a pop video. Here is your chance to prove your pop star status to the world. Record your favourite song with you on lead vocals, as well as star in your very own music video. The latest recording and editing technology can turn your performance into something really special. You could record a song for a special occasion, as a present for someone, or just for fun! Find out more >

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5. Hot air balloon tour. Operated by Virgin, take off from any of 100+ launch sites across England, Scotland, and Wales and enjoy the unrivalled views during a soaring balloon ride. You can look forward to a greeting and briefing from the pilot, as well as the opportunity to help with the inflation and deflation of the balloon, and see how it all works. There will even be a traditional champagne toast after landing, and transport back to your original launch site. Find out more >

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6. Royal Chelsea Flower Show VIP tickets. This flower show is probably the most famous in the world, dating back to the 19th century, and organised by the Royal Horticultural Society every year. The five-day show exhibits a huge array of flowers and plants, with some of the biggest names in gardening putting together stunning displays. With this VIP package you can enjoy the show away from the crowds, and take advantage of hospitality facilities set in tranquil gardens. The show is between 19th and 23rd May 2015. Find out more >

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7. Theatre show (Made in Dagenham) and three-course dinner with champagne. Inspired by a true story, this heart-warming West End musical comedy about friendship, love, and the importance of standing up for what's right, is sure to delight and uplift everyone who sees it. As well as this hit show, you can also enjoy dinner at the Ritz Restaurant, one of the world's most stunning dining rooms, and a bastion of classic service and haute cuisine. Jackets and ties for the gentlemen are a must! Available to 27th March 2015. Find out more >

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8. Eurostar trip and lunch in Paris for two. Experience the romance, beauty, and excitement of the French capital with this unforgettable trip. After arriving in Paris on the Eurostar, and admiring a few of the breathtaking sights, you will board the cruise vessel near the Eiffel Tower and begin your elegant journey down the Seine. Your four-course meal will be accompanied by live music, complementing the stunning views of the French capital, and providing a commentary on the famous sights. Find out more >

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9. Spa and high tea for two at the Edinburgh Carlton. Experience the ultimate in relaxation and pampering, and put yourself in the hands of qualified therapist as they work their magic and relieve tired muscles with an indulgent massage. You will also be able to choose either a manicure, pedicure or revitalising facial, and have access to the Carlton's extensive spa facilities to enjoy throughout the day. Later you can indulge in a delicious afternoon tea, including sandwiches, scones, pastries, and your choice of tea. Find out more >

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10. Cookery master class with Jean-Christophe Novelli. The ultimate cookery experience for any food lover and an amazing opportunity to meet the award-winning chef himself. The Novelli Academy is renowned as one of the best culinary schools in the world, and during your day you will enjoy a relaxed and informal master class, creating a special menu that will teach you new skills you'll be eager to try out at home. The day will also include a champagne reception and a photo and autograph session with Jean-Christophe. Then you can retire for a luxurious night's sleep in a nearby five star hotel after your amazing day in the kitchen. Find out more >

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11. Personal chef and dinner party for four. Bring the restaurant experience into your own home with this personal chef and dinner party experience for four with The Caterers Ltd. Sit back and let someone else do all the hard work as an experienced chef prepares a delicious three-course dinner for you and your guests. There is a choice of two exquisite menus, and you don't have to worry about providing equipment or utensils. They'll even do the washing up before they go, so you can just relax and yourself. Find out more >

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12. Shark diving for two. The Blue Planet Aquarium is the setting for a unique experience, where you and a friend can come face to face with these amazing animals. You will be welcomed with a full equipment and safety briefing, and then you can plunge into the breathtaking world of the tropical sea, filled with hundreds of beautiful species, as well as several varieties of shark, including the fearsome looking, yet placid, sand tiger shark, some of which are 10ft long! Find out more >

*Please note that these will be subject to the relevant terms of conditions of Warner Leisure Hotels and companies offering the above activities (please see below).

No cash alternative is available to any of the prizes in this offer.

Additional Conditions

No purchase is necessary to enter this prize draw. Damart owns the copyright in any entries made. The Winner must be able to travel before the 17th December 2014 for the Warner Leisure Hotel break..

The Winners will all receive a digital camera to take daily photographs of their Experience and Main Prize trip and (and agree to take a minimum of 20 photographs of their trips in total). Damart may also engage a professional photographer to take pictures of the Winners.

The Winner's companion for the Main Prize and the Experience must be aged 18 or over. It is the responsibility of the Winner to inform the prize provider for the holiday of any wheelchair or similar access requirements for the overall winner and/or their companion when taking up the prize, and to adhere to any applicable health and safety guidelines.

Any amendments made by the Winner after the booking is confirmed may be subject to administration charges levied by the specific supplier.

The Winner and their companion will have to share a double or twin bedded room unless they arrange and settle the costs of an additional room in relation to the Main Prize and/or Experience.

The Winner must arrange and pay for their, and their companion's, own return transport to their home.

The Winners and Runners Up agree that any images generated as a result of this promotion or supplied during the course of it, including those taken by a photographer or other agent that the Promoter may appoint, may be published across Damart's social media channels as well as their story and background to be published in print or online.

The Winners also agree to feature in a follow up story and be interviewed about their winning experience within one month of their return from their Main Prize and Experience.

The Winners agree to comply with the terms and conditions of the Main Prize trip and Experience companies which are available to view each of the detailed web addresses.

The Main Prize trip is organised by the Promoter using the services of Warner Leisure Hotel.

The Promoter will accept no responsibility for any of the featured companies' facilities being withdrawn or amended. In this case the Promoter will endeavour to provide alternative arrangements.

The Winners are responsible for ensuring arranging their own travel insurance.

This promotion is in no way sponsored, associated, endorsed or administered by Facebook. You understand that you are providing your information to Damart and not Facebook.

The promoter is: Damartex UK Limited, Bowling Green Mills, Lime Street, Bingley, West Yorkshire, BD97 1AD.

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Disputes & Complaints
Damart is committed to delivering the highest possible standards of service. Occasionally, despite our best efforts, things do go wrong. Please let us know when this happens and we will do our best to put them right straight away. We aim to delight customers with our response to issues they may have and all complaints are logged, investigated and replied to. In the unlikely event that we can't resolve things immediately, we will confirm receipt of your complaint within 5 working days and in most cases resolve it within 2 weeks. You can:

  • Call us on our customer service number.
  • Write to: The Head of Customer Satisfaction, Damart, Bowling Green Mills, Lime Street, Bingley, West Yorkshire BD97 1AD.
  • Email: customersatisfactionteam@damart.com.
Financial complaints related to our consumer credit offer, if not resolved within 8 weeks, may be referred in writing to the Financial Ombudsman Service. If there's a problem with an existing order, you can call us between 09.00 - 17.00 Monday to Friday on 0330 123 0842 . Top^

 

Terms of Use

This website is operated by Damartex UK Ltd, Bowling Green Mills, Lime Street,. Bingley, West Yorkshire, BD97 1AD. Company No. 852773 VAT No. GB427865321.

Accuracy of Information
Every effort has been made to ensure the accuracy of information and pricing supplied in our website as well as the description and colours of products that appear on our site. However, as the colours you see depend on your monitor we cannot guarantee that your monitor display of any colour will be accurate. We accept no liability for any inaccuracies or omissions contained in this website or any decisions based on information in this site. Prices and availability of goods are subject to change without notice. Unless otherwise stated all our products are machine washable. Prices include VAT. Damart is not responsible for any inconvenience and/or damage resulting from the use of this website, including, but not restricted to any interruptions in the availability of the website, the presence of computer viruses or external intrusions, or, more generally, any case defined as outside our control by UK & US law. Top^


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All components of our website are protected by UK copyright and trademark law. They are the exclusive property of Damart and cannot be copied, duplicated or downloaded in full or part without Damart's prior specific authorization. Top^


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Our website may offer hyperlinks to other 3rd party websites. Damart is not responsible for the content of or access to these websites and links to any other sites are provided in good faith. Top^


Linking to Us
If you maintain a personal website and would like to include a simple hypertext link to our home page, please contact us to apply for authorization. However, it is prohibited to provide any deep hypertext link to a secondary page on our website and in all cases, hypertext links must be removed at Damart's request and within a reasonable period of time which will be stated. This can include termination of any permissions previously granted. Top^

 

 

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